In Staffing, Simple Is Sustainable

Politicians in the United States and across the globe continue to perpetuate highly complex policies that are anything but simple. Taxation, energy policy and campaign finance reform are just a few examples of how masterful governments are in their propensity toward complexity in governing. While there is often talk of simplification, talk has not led to results as policies have become more convoluted with each administration. The U.S. tax code alone has expanded to more than 72,000 pages!

Governments are not the sole offenders, as businesses of all sizes promote complicated methods and practices. Companies that embrace simple strategies and tactics have proven their ability to achieve sustainable growth and profits. From Southwest Airlines’ mission of “wheels up” that focuses its employees on quick turnarounds of each plane to Zappos empowering its team members to solve customer problems, these companies exemplify the power of simple ideas that promote nonstop growth and perpetual profits.

To assess which aspects of your staffing firm’s business model can benefit most from simplification, answer these questions:

  1. Do we have a core mission — guiding everything we do — that can be stated in just a few words?
  2. Can each key process be distilled down to three or four actionable steps?
  3. Are our branding and associated marketing messages simple yet provocative, using words sparingly?
  4. Do our salespeople consistently exceed their activity quotas as a result of the simple approach we employ?

Armed with these answers, the simple solution to improving those areas needing attention is to make one small improvement each day. As you do, you’ll more easily sustain these changes as these improvements add up to a fully refined process that is simple, sustainable, and contributes to the growth and increased profitability of your firm.

Scott Wintrip

Scott Wintrip
Scott Wintrip is the president of the Wintrip Consulting Group. He was named to the Staffing 100 by Staffing Industry Analysts in 2011-2016 and was among the first class of the Staffing 100 Hall of Fame in 2017. He can be reached at scott (at) ScottWintrip (dot) com.

Scott Wintrip

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