How to Retain Staff After a Crisis

There is a splendid quote in Shakespeare’s play Henry 5th that I paraphrase: “After the war, you need to rebuild the garden.” What can we learn from the great bard? The error ...

How Flexible Scheduling Can Help Improve Nurse Mental Health

As the Covid-19 pandemic continues into its third year, the general public has seemingly moved on with their lives, understandably ground down by the endless cycle of rising and falling ...

Return-to-Office Plan? Read the Room Before Crafting a Strategy

Is leadership out of touch with its employees in corporate America? The answer is yes, according to research on companies’ return-to-office plans. The pandemic and various new Covid-19 ...

Looking After the Mental Health of Your Contact Center Employees

Employee mental health is a big theme following two years of Covid-19 living restrictions. Research has shown that 44% of work-related ill health is the result of stress, depression ...

Pandemic to Endemic: Taking Care of Our Healthcare Professionals

ABC News reports, “Pandemics are a widespread, rapid spread of disease, with exponentially rising cases over a large area. Endemic viruses, meanwhile, are constantly present and ...

Retroactively Claiming the Employee Retention Tax Credit: What Staffing Firm Owners Need to Know

Staffing firm owners may be leaving critical funds on the table – potentially tens of thousands of dollars – all from not knowing these four words: Employee Retention Tax Credit ...

Keeping Nurses in Nursing: The Future of Healthcare

We all have the same goal: We want and need to keep nurses in the nursing profession.  Our nurses are burned out and dissatisfied with healthcare, inadequate staffing, high acuity, ...

How to Look After the Mental Health of Your Contact Center Employees

Employee mental health is in the spotlight following two years of Covid-19 disruptions. Research has shown that 44% of work-related ill health is the result of stress, depression, and ...

Marketing: The New Secret Weapon

At the end of 2019, the US economy, as measured by Gross Domestic Product (GDP), increased by 4.1% over 2018 to nearly $22 trillion. Economists agreed that 2020 would be another record ...

Vaccine mandates: What do workers want?

The US Supreme Court’s rulings on two vaccine employer mandates imposed by the Biden administration are imminent; regardless of the direction the rulings take, businesses must still ...

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