Michael Neidle Michael Neidle
Michael Neidle is president and CEO of Optimal Management, an advisor to staffing firm owners and managers.

Addressing a Devil Within

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To build a loyal, strong team one needs to put in place a variety of tools. This includes the standard tangible things — good office space, proper tools —  as well as the intangible ...

So You Want to Expand Your Market

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Whether you want to increase your market share where you are currently, enter a new geographic market or diversify your services, you need to do your homework before you begin. If you ...

Avoiding Instability in Senior Management

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For a company to be successful, it needs to have a stable workforce and low turnover at the senior levels of the organization. To have otherwise leads to poor progress in achieving ...

The Right Kind of Loyalty

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A great deal has been said about loyalty recently. But the term often is misunderstood, if not misapplied. It can be interpreted as anything a trusted relationship based on the good ...

Finance 101

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Have you ever become confused or intimidated by so-called high finance? If you are an owner or CEO of a small to midsize company and do not have a CPA or MBA, don’t be intimidated. ...

Running Your Company in Times of Flux

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Running a business means dealing with uncertainty. We have normal risk factors, such as retaining clients, securing new business, dealing with competition, increasing sales and margins ...

Dealing with Sexual Harassment in the Workplace

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It seems like the dam has finally burst with complaints by victims of unwanted sexual advances coming from all walks of life: the government, the media, corporations and institutions ...

Is Your Star Sales Rep Really the Most Profitable?

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Do you measure the true profitability of your individual contributors rather than just their sales? Many companies look at how much salespeople generate instead of how much money they ...

Customer Support

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Are you actively supporting your customers and treating them as valued clients, or are your dealings with them simply transactional to get their order?  Are you in constant contact ...

Measuring Profit

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It sounds like a simple idea. Profit is profit, so are there any real options as to how to measure profit? The answer is decidedly yes. The way you measure profit can make all the ...
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