Emily Gordon Emily Gordon
Emily Gordon is strategic director of Seven Step. She has built and implemented multiple national delivery centers while working with one of the largest global staffing and sourcing providers and has acquired a Six Sigma Green Belt Certification.

One RPO Doesn’t Fit All

When you’re hiring an RPO, what factors should you consider as you choose a firm that is right for you? As someone who has overseen many RPO solution implementations, I get asked ...

How to Write Effective SLAs for Your RPO

Service level agreements (SLAs) are not just key contract bargaining points. If you’re tasked with writing them, you need to consider why you choose the SLAs you do, and which specific ...

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