Being slow to hire often means an internal job goes unfilled for a while. But it doesn’t have to. There’s a way to be slow to hire that’s fast and effective. It starts with understanding the real meaning of the idea.
The Unintended Consequences of “Slow to Hire”
The concept of being slow to hire has been around for years. I noticed it gained traction as staffing leaders became increasingly aware of the significant costs of making a bad hire — the financial cost alone has been estimated as a five- to six-figure sum. Then there’s the lost time, missed opportunities, wasted effort, and added stress. Because of these costs, it made sense to make hiring decisions carefully.
That was the original intent of being slow to hire — taking the time necessary to make smart hiring decisions.
Unfortunately, the idea of careful hiring took on a life of its own. One or two rounds of interviews with prospective hires expanded to three, four, five, sometimes six separate rounds before making a hiring decision. Then there are additional steps including testing, reference checking, and background checks.
Finally, if all goes well, a job offer is made to the most qualified person. However, if that offer is declined and the second choice candidate has already taken another job (which often happens after a long, drawn-out hiring process) the whole process starts all over again. That adds more time, more effort, more expense, and more interviews, making slow to hire even slower.
Has this cautious approach to hiring worked? Not if you’re a sales leader with an unfilled job. Certainly not if you’re recruiting for your firm and can’t find enough qualified people. Definitely not if you run the back office and your best candidate was just hired by a faster competitor. The time it takes to fill just one job has reached an all-time high, and there’s been no improvement in employee turnover.
PREMIUM CONTENT: North America Staffing Company Survey — Full 2018 report
Because of this misunderstanding about slow to hire, the world has been operating on a faulty premise. People have mistakenly been equating time and effort spent on hiring with making a quality hire: The more time they take, the more energy they expend, the better the hire will be. It’s given them a false sense of control. Taking lots of time to hire doesn’t save staffing firms from bad hires; it only saves people from making a decision they’re afraid may be wrong.
Slow to hire became something unintended. It turned into being slow to fill.
You can break your organization out of this cycle, while still taking a prudent approach to decision-making. You do that by being slow to hire and fast to fill. Here are six steps that will help.
- Recruit ahead. Pick one role and start cultivating talent for it right now, even if there are no current openings. It’s not if that job will open, but when. You’re preparing for the when.
- Build rapport. Let candidates know you hire differently, getting to know people before jobs open. You’ll typically find that talented people welcome this approach since this gives them an option for their future.
- Interview actively. Just as you try on clothes before buying them, you can have people try-on opportunities. Invite people to experience your firm and culture. Having them try out sample work lets you both determine if a role in your organization may be a future fit.
- Maintain contact. Touch base with prospective hires at least monthly. Use the few minutes you spend to pass along valuable information, such as marketplace updates or news on a trend you’ve seen. This keeps your relationship top of mind while also making her better off just from having spoken with you.
- Fill fast. When a job opens, offer it to the top person with whom you’ve stayed in touch. If she’s unable to say “yes,” offer it to the next best candidate on your list.
- Repeat. As you maintain contact with candidates who are ready-to-hire, you can repeat these steps with another role (if you like). And then another. And then another.
Smart decision-making and a speedy process can work hand in hand when you’re slow to hire and fast to fill. This balanced approach lets your firm make prudent hiring decisions while filling jobs the moment they become open.
