Steve Knapp
Steve Knapp is director, CCW, at Coupa, a provider of business spend management solutions. He can be reached at steve.knapp (at) coupa (dot) com.
The Road to Total Talent Starts With Consultants
The 2019 Contingent Workforce Strategies (CWS) Summit took place in San Diego last month. This was the first time I attended CWS as an official representative of Coupa. Between various ...
What MSPs Really Do
While the true origin and actual date of the first managed service provider/vendor management system program is often debated, most industry veterans agree it was approximately 15 years ...
Incentivize Your MSP
In the more than eight years that I have been in this industry, managed service providers (MSPs) have been squeezed out of one third of their per deal revenue.
Recently, I consulted ...
Going Global: Points to Ponder
Over the past five years or so, we have seen an increased volume of two things: U.S.-based programs expanding to Europe and other regions and RFPs for first- and second-generation programs ...
