
The Road to Total Talent Starts With Consultants
The 2019 Contingent Workforce Strategies (CWS) Summit took place in San Diego last month. This was the first time I attended CWS as an official representative of Coupa. Between various ...

What MSPs Really Do
While the true origin and actual date of the first managed service provider/vendor management system program is often debated, most industry veterans agree it was approximately 15 years ...

Incentivize Your MSP
In the more than eight years that I have been in this industry, managed service providers (MSPs) have been squeezed out of one third of their per deal revenue.
Recently, I consulted ...

Going Global: Points to Ponder
Over the past five years or so, we have seen an increased volume of two things: U.S.-based programs expanding to Europe and other regions and RFPs for first- and second-generation programs ...