Supplier Strategies for Working with Program Offices

ThinkstockPhotos-76756445For those working with in a third-party staffing arrangement, or those considering engaging in this type of model, there are some key insights to help make the opportunity a win for all parties involved. In prior weeks, my colleagues and I have shared our insights into achieving success (post 1, post 2, post 3). This week, I share some strategies for success for suppliers working with a program office though a third-party talent arrangement.

  • Perform systemic gap analyses of your own talent demand and supply. Note what is changing and glean insight from candidates to improve the way you deploy talent.
  • Proactively review your own talent pipeline to monitor availability of specific skill sets and identify potential bottlenecks.
  • Manage expectations and discuss potential issues and solutions before it limits the ability to meet goals. The more dialogue the better.
  • Develop a clear strategy that aligns with the clients’ business goals. Recognize and promote your strengths.
  • Ask the following questions:
    • Is there underutilized talent I can deploy across the network?
    • What other services can we partner together to offer?
    • How does my market or specialty knowledge benefit the overall program?
    • Are there opportunities to lower risk or cost?

PREMIUM CONTENT: Contingent Share of Workforce

For program offices to deliver flexible operational models, they need to build and navigate supplier networks by investing in and sharing in supplier strengths. The speed of requisitions will always be a highly visible metric and quality outcomes are gaining more attention. Longer-term relationships with talent suppliers must be developed to provide access to the right skill sets both now and down the road three to five years. Program managers who deliver this business advantage through a strong and innovative supplier network will succeed in the global competitiveness for the right talent at the right time.

Please share your thoughts or comments on this topic by commenting below or emailing me.

MORE: A great place to work can’t be built in a day

Karen Calinski

Karen Calinski
Karen Calinski is is director of supplier development at Kelly OCG. She can be reached at karen.calinski (at) kellyocg (dot) com or @calinskikaren.

Karen Calinski

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