Customer Support

Are you actively supporting your customers and treating them as valued clients, or are your dealings with them simply transactional to get their order?  Are you in constant contact ...

How to Keep Job Reqs from Getting Stuck in the Slow Lane

Slow drivers are frustrating. Especially when they hang out in the left-hand passing lane. They backup traffic and create unnecessary delays. This same issue is happening in organizations. ...

What if Facebook Acted Like a Staffing Firm?

What if you had to call Facebook to open an account? What if you had to email Google search terms? The answer is that Facebook wouldn’t have 1.6 billion users and Google wouldn’t ...

How to Improve the Client/Candidate Experience

Is the experience people have with your staffing firm worth talking about? If so, what do you think your clients and candidates are saying? According to CareerBuilder and Inavero’s ...

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