Kim Henderson Kim Henderson
Kim Henderson is managing director of Cobalt Compass Solutions, which provides consulting and training services for the staffing and professional services industry. She can be reached at kh (at) cobaltcompasssolutions (dot) com.

Six Ways to Recession Proof Your Career

As companies try to decipher the economy’s mixed signals, the hiring picture has remained surprisingly buoyant. However, we are starting to see cracks in the armor with reports of ...

Are You Focused on Client Retention? Part Two

As we highlighted in part one of this series, repeat customers are crucial to ensuring any organization’s lasting success, and many companies don’t have a strategy for retaining ...

Are You Focused on Client Retention? Part One

As the war for talent rages onward, staffing companies have been focused on engaging and retaining internal employees as well as candidate attraction to fulfill client needs. Most staffing ...

Does Remote Work Benefit Everyone?

As the battle for talent rages on, skilled workers have the power to select their employer of choice.  Companies realize that a successful retention strategy starts with acknowledging ...

Have You Looked Everywhere to Find Talent?

The number of job openings rose to 10.9 million in late 2021, and the number of hires declined to 6.3 million, according to the Bureau of Labor. So how do we find skilled workers in ...

Learning and Development Can Help Sales Qualify Leads

The staffing industry is a fast-paced environment where account managers must have a thorough understanding of the prospects’ business objectives and where they are in the buying ...

a manager in a white office smiling at her staff

Do You Need a Learning and Development Resource?

Organizations are always exploring ways to improve employee performance to reach their business goals. Staffing firms are no different. You may have a checklist of criteria to measure ...

How Do You Retain Talent in a Tight Labor Market?

There are approximately 10 million open jobs in the US – and the lowest labor participation rate in decades. A Korn Ferry survey of 1,100 professionals in September cited the top ...

How Do You Engage and Retain Gen X?

As the economy roars forward, companies are in a battle not only to hire capable talent, but also to retain the workers that are assets to the organization. Much has been written about ...

Combatting Ageism in the Workplace

Since diversity and inclusion took center stage in corporate America, you might think the modern era work environment is becoming an equal place for all. However, have we forgotten ...

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