How Staffing Leaders Can Make a Big Win with Innovation

Technology advancements have a role in every industry, and the staffing sector is no exception. Several vital innovations have enriched the hiring process for staffing managers and candidates.

The year 2020 had created massive turbulence within the industry, and in order to heal thoroughly from the crisis and make a big win in 2021 and beyond, deployment of innovative tools and technologies is inevitable. But, how best to incorporate innovation with the processes?

Programmatic job advertising for better reach. AI-driven predictive staffing algorithms analyze the current staffing process performance and in-depth market data to establish staffing processes that efficiently drive more engagements. AI-based technology can eliminate the requirement for human decision-making as the data analytics guide in strategic staffing activities.

Automated résumé screening. Résumé screening is the most time-consuming and mind-draining aspect of staffing. Do you know staffing managers spend 23 hours screening résumés, just for one job profile, with no certainty they’ll hire the right candidate?

The solution: AI-based technology can screen résumés in a fraction of a second. Technology screen the résumé for relevancy and grade candidates according to the job’s suitability. A virtual hiring assistant uses an algorithm when searching for suitable matches and then contacts the potential candidates via social media and email.

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Interview chatbots. These days chatbots have gained immense popularity as they pre-screen & conduct early assessments, thus helping staffing managers to save time and focus energy on other critical aspects.

While being intuitive & empathetic, the chatbot asks candidates open-ended questions, comments on the responses, records the conversation, guides them on further steps, and accesses the entire interview within minutes.

Hiring CRM. AI-driven CRM incorporates a search engine that matches candidates with candidates’ positions. The CRM presents a set of integrated tools to optimize the entire application process with the self-interview scheduling feature, strategic analytics, texting & tagging capabilities, and programmatic job placement.

Augmented content of job ad. There are sophisticated machine-learning tools that evaluate the job description’s content to find words age, ethnicity, and gender.

These tools have truckloads of data for job ad postings to pinpoint the words or phrases, which could have a negative impact on how a candidate responds. One of the most significant benefits of this technology is that it boosts ad reach and eliminates bias.

Blockchain. Bitcoin’s underlying technology is the next big thing in the staffing industry. It allows information to be shared, not copied; thus, Blockchain is a revolutionary form of the Internet. This technology can help staffing agencies to manage the records of potential candidates.

Remote hires. In the era of Covid-19, companies have discovered that remote working is a necessity. It is appealing to employees too, as they save time and money on daily commutes.

With remote hiring, staffing companies have the freedom to recruit candidates from any part of the country with no location restrictions. With this, staffing agencies invest in software solutions to enhance the virtual candidate interviews, paperless onboarding and manage the payroll.

In the end, the future of the staffing industry is focused on innovation, and staffing companies that adapt to the latest technologies will survive & thrive through the tough times.

Chirag Mehta

Chirag Mehta
Chirag Mehta is founder and CEO of NextCrew, an on-demand workforce management software. He can be reached at chirag (at) nextcrew (dot) com.

Chirag Mehta

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