Employee Turnover as a KPI: Are You Getting the Whole Truth?

Key performance indicators (KPIs) are a major component of any MSP engagement, and most companies rely heavily on their KPIs to determine whether their MSP program is achieving the ...

Managing Contingent Talent Suppliers: Is It Time to Change Our Thinking?

A growing, but still uncertain, economy has placed more pressure than ever on today’s contingent workforce suppliers to meet employers’ evolving needs. Companies depend on their ...

Program Essentials: Supplier Management

It ain’t sexy. It ain’t rocket science. And it ain’t new to the industry. But it’s absolutely foundational to any well-run contingent workforce program. PREMIUM RESEARCH: Evolution ...

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