Collaborate, Innovate and Inspire: How to support other entrepreneurs and delight your customers

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‘Stick to your knitting’ is a phrase I often hear during our board meetings from one of my senior team, and he’s right. The key to business success, I believe, is honing your ...

Sales Accountability Is a Two Player Game

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Every Saturday morning, our six-year-old son comes crashing into our room with the same earnest request: “Daddy, can we play games on the TV together?” Since the time he was able ...

Is Culture the X Factor in Hiring Staffing Leaders?

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The world of investing has taken serious note of the human capital industry. So much so that a rapidly growing number of private equity firms now have staffing companies in their portfolios. ...

Want a More Effective Leadership Team? Take These Three Actions

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The staffing industry by its very nature is a very reactionary business. When a client needs to fill a position, they typically need someone immediately. Every time the phone rings, ...

Practical Humility: A Key Trait of Top Leaders

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What differentiates the most successful leaders from others? It’s not just one attribute that helps them be effective. However, there are a handful of traits that are increasing in ...

The Confidence Question: Is Your Organization Giving Women the Confidence to Lead?

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Over the next several weeks, I am exploring key issues that are either helping or hindering women who want to advance to senior leadership in the staffing industry. Confidence is where ...

Strong Leaders Are Essential to Your Business, But What Do They Look Like?

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America is fascinated with fostering leadership. And to develop our leaders, we train, discuss, role play and test. I have sat on both sides of the table in many such sessions and have ...

The Most Important Question for Leaders

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Leaders of sales teams in the staffing business often spend generous quantities of time reviewing progress, running meetings, and responding to emails. The most critical task, regularly ...

Ain’t Nobody Got Time for That

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An April 2012 Oklahoma City television news interview gone viral has now reached tens of millions of people across the globe who’ve heard Sweet Brown’s  famous words: “Ain’t ...
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