How to Speak to Your Customers’ Pain Points

A pain point is a problem your customer is experiencing. As with any problem, pain points are diverse, varied and often complex. Because your customer may not be aware of their pain ...

Will Direct Sourcing Disrupt the Staffing Industry?

After a tumultuous 18 months amid the global pandemic that saw job orders plummet at its outset, recruitment firms are seeing a booming market. In fact, SIA recently projected that ...

How Soft Collections Practices Benefit Your Customer Relationships

You may be wondering, what exactly is soft collections?  In summary, it is a process used during the accounts receivable management process with the goal of being paid while maintaining ...

You Lost a Big Contract. Now What?

Losing contracts is part of doing business. Sometimes it will be your team’s fault because a key member left the company, your teammates became complacent or they failed to deliver ...

The Impact of the Extended Workforce on a Company’s Diversity

Staffing Industry Analysts released its inaugural list of “Diversity, Equity & Inclusion (DE&I) Influencers,” with the stated goal of recognizing people “who are heading ...

Drive Down Expenses in These Three Areas to Drive Profits

Driving profits is key to your staffing firm’s success. The greater your revenue and the lower your costs, the more your firm is able to grow. One way to increase your bottom line ...

Why Belonging Matters Across Your Entire Workforce

After the ongoing social unrest and the pandemic shed light on existing inequities, we’re seeing leaders who may have been traditionally silent about such issues speaking out, with ...

It’s Time to Take the Training Wheels off Your DE&I Hiring Plans

Lots of companies made big commitments in 2020 to bring greater diversity, equity and inclusion to the workplace. Now, it’s time to see which leaders will put their words into action ...

How to Create an Inclusive Workplace Culture

While workplace diversity and inclusion continue to be among the top core values in several organizations, its benefits are now being recognized from greater employee engagement to ...

Future-Proof Your Business Now

As the owner of a staffing agency, you do all you can to promote business growth. You hire experienced staff, place qualified talent with the right customers, and make sure your invoices ...

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