Steven P. Dinkin Steven P. Dinkin
Steven P. Dinkin has served as president of the National Conflict Resolution Center (NCRC) since 2003. He has co-authored two books on conflict resolution: The Exchange, A Bold and Proven Approach to Resolving Workplace Conflict and The Exchange Strategy for Managing Conflict in Health Care.

Workplace Civility: Five Reasons Why Niceness (Literally) Pays Off

As America steels itself for the 2020 election season, a new intervention model for healing our  divided nation is surfacing in an unexpected place: the world of work. Employers across ...

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