Sameer Srivastava
Sameer is the VP of business strategy at Workspend, a managed service provider (MSP). He has more than 12 years of experience in designing, implementing and managing multiple MSP programs.
MSP 3.0: Dynamic SLAs and Rates
Almost all managed service providers have service-level agreements and rate cards in place to help drive cost savings and efficiencies for their clients. These metrics have historically ...
Cultural Considerations & Recommendations for a Global CW Implementation
In today’s market, geographic borders are no longer a barrier. We’re part of a global network, and for many organizations, international growth is not a strategic desire but an ...
