Leigh Ann Pagnard Leigh Ann Pagnard
Leigh Ann Pagnard helps companies grow and increase their profitability. As founder and president of Crescendo, she currently serves as a strategic consultant to the staffing industry.

Beware the Silence

Tension builds as the last notes of creepy music echo in the silence.  On the screen, the picture freezes for that brief moment — and you know something bad is going to happen. ...

Seeking Scabs and Calluses – First Aid for Operational Excellence

“Just do it!” “Make it happen!” “Go for it!” In a world filled with motivational catch phrases, we glorify those who overcome all odds to succeed. Our culture extols pushing ...

Naughty or Nice? Retaining Your Staff Should Be High on Your Christmas List!

Oh the joy of the holidays! In the midst of the parties and presents, time off and trimmings, the most valuable (yet unacknowledged) gift a leader can “receive” is to retain their ...

How to Lose a Guy in 10 Days…

Sorry. Really. You’ve made it this far expecting something entertaining about recruiting and matchmaking, but this isn’t a post about an old Kate Hudson / Matthew McConaughey movie. ...

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