Frank Troppe Frank Troppe
Frank Troppe analyzes trends in sales strategy and field operations. He is the author of three books and 40 articles on Branch Operations.


Cross-Selling in the Staffing Sector

Who is responsible for cross-selling in a staffing company — should it be left up to the individual salespeople? I don’t think so. Cross-selling as energetic, uncoordinated ...

Problem Solving in Branch Organizations: Driving Growth

How do you make microwave popcorn pop in 12 seconds instead of 2 minutes? How do you get 300 mpg out of a Corvette? How do you make an energy-efficient light bulb turn on fast enough ...

Problem Solving in Branch Organizations No. 3

We’re in the home stretch for 2012 and it’s all about you, right?  Your company, your budget, your branches, your numbers. November often skids away from actual thanksgiving and ...

Problem-Solving in Branch Organizations #2: “Branch Purpose”

In a time when some claim e-commerce has rendered the branch-operation concept all but obsolete, one does have to wonder about the building of branch operations in the staffing industry. ...
Branch of Bank office

Problem-Solving in Branch Organizations

Have you ever worked in a branch office? For those in the staffing industry today, the answer is overwhelmingly, “Yes.” Then why does it come as a surprise that market leadership ...
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