Frank Troppe Frank Troppe
Frank Troppe analyzes trends in sales strategy and field operations. He is the author of three books and 40 articles on Branch Operations.


Cross-Selling in the Staffing Sector

Who is responsible for cross-selling in a staffing company — should it be left up to the individual salespeople? I don’t think so. Cross-selling as energetic, uncoordinated ...

Problem Solving in Branch Organizations: Driving Growth

How do you make microwave popcorn pop in 12 seconds instead of 2 minutes? How do you get 300 mpg out of a Corvette? How do you make an energy-efficient light bulb turn on fast enough ...

Problem Solving in Branch Organizations No. 3

We’re in the home stretch for 2012 and it’s all about you, right?  Your company, your budget, your branches, your numbers. November often skids away from actual thanksgiving and ...
branch locations

Problem-Solving in Branch Organizations #2: “Branch Purpose”

In a time when some claim e-commerce has rendered the branch-operation concept all but obsolete, one does have to wonder about the building of branch operations in the staffing industry. ...
Branch of Bank office

Problem-Solving in Branch Organizations

Have you ever worked in a branch office? For those in the staffing industry today, the answer is overwhelmingly, “Yes.” Then why does it come as a surprise that market leadership ...
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